Unfortunately you have just lost a brand-new Samsung Galaxy phone. It’s OK! Samsung’s Find My Mobile feature is here to help. It’s free, and if you signed into your Samsung account when you first set up the phone, then it’s already set up.
Google already offers a similar app for all Android devices, and there’s nothing wrong with it, but Samsung’s service for its own devices gives you more functionality and accuracy.Remember, not all carriers support Find My Mobile. If you can’t locate Find My Mobile on your Galaxy device, your carrier may offer its own version, or you can download Google’s Find My Device app via the Play Store. It may have been installed already.
If you signed into your Samsung account during initial setup, like I said, odds are Find My Mobile is already turned on.
Check your device by searching for Find My Mobile in the Settings app. Alternatively, you can go to Settings > Lock Screen and Security > Find My Mobile. If prompted, sign into your Samsung account to enable the feature.
I recommend turning on all options associated with the feature as well. Remote controls will allow you to do things like force a remote backup, retrieve call and message logs, enable battery saving features and so on. Google location service provides more accurate location information which is so vital at a time when you’re tracking down a lost device. Send last location will monitor the device’s battery and send its last known location right before it loses power.
Samsung doesn’t have an app you can use on another mobile phone to track a lost device. Instead, you can use any mobile or desktop browser to visit findmymobile.samsung.com. Once you are there there, log into your account and select the device you’re looking for.
If powered on, you will see its current location and battery percentage. A popup will also provide a series of actions to take on the lost device:
- Erase data
- Back up
- Retrieve calls and messages
- Extend battery life
- Set guardian
Most of these are self-explanatory. I wish you luck in finding your Samsung Galaxy mobile phone.
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